Web Market Pros Agency ("Web Market Pros," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information when you visit webmarketprosagency.com (the "Site"), submit a form, request a quote, or otherwise communicate with us by email, phone, or SMS/text message.
By using the Site or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out a contact, quote, consultation, or lead form on our Site
- Subscribe to our newsletter or marketing communications
- Call, text, or email us
- Engage our services as a client
- Communicate with us through social media or third-party platforms
This information may include your name, business name, email address, phone number, mailing address, website URL, industry, marketing goals, budget, and any other information you choose to share.
Information Collected Automatically
When you visit our Site, we may automatically collect technical information including your IP address, browser type, device type, operating system, referring URL, pages visited, time spent on pages, and other usage data. We collect this information using cookies, pixels, web beacons, and similar tracking technologies.
Information from Third Parties
We may receive information about you from third-party services we use, such as analytics providers (Google Analytics), advertising platforms (Google Ads, Meta), CRM and marketing automation tools, and publicly available sources.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, quote requests, and service-related questions
- To provide, deliver, and improve the digital marketing services you have engaged us for
- To send you marketing and informational communications by email, phone call, and SMS/text message (where you have consented)
- To send transactional or service-related communications such as appointment reminders, invoices, account updates, and onboarding messages
- To analyze Site usage and improve our website, content, and offerings
- To comply with legal obligations, enforce our Terms of Use, and protect our rights
3. SMS / Text Messaging Program
If you opt in to receive SMS/text messages from Web Market Pros Agency, the following terms apply:
Consent
By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive marketing and informational text messages from Web Market Pros Agency, including messages sent using an automatic telephone dialing system. Consent is not a condition of purchasing any goods or services.
Message Types
Messages may include marketing offers, service updates, appointment confirmations, account notifications, onboarding information, and responses to your inquiries.
Message Frequency
Message frequency varies based on your interaction with us and the services you have engaged.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message. For help, reply HELP or email [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of mobile information described in this Privacy Policy, including phone numbers, opt-in data, and consent records, are excluded from being shared with any third parties for marketing or promotional purposes. Information may only be shared with subprocessors that directly support the delivery of our messaging services (such as our SMS platform and CRM provider), and only as necessary to send the messages you have requested or consented to receive.
4. Email Communications
If you opt in to receive emails from us, we may send you newsletters, marketing offers, service updates, and educational content. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us directly. Transactional emails related to active client work (invoices, project updates, support replies) are not subject to unsubscribe.
5. Phone Call Communications
If you provide us your phone number and consent to phone contact, we may call you to discuss your inquiry, provide quotes, schedule consultations, deliver service updates, or share relevant marketing information. You may revoke phone consent at any time by asking to be removed from our call list.
8. Third-Party Links
Our Site may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.
9. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent and opt-in records are retained for at least four years as required by industry compliance standards.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Withdraw consent you have previously given
- Request a copy of your information in a portable format
To exercise any of these rights, contact us using the information at the bottom of this policy.
12. California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.
13. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date at the top of this policy and, where appropriate, notify you by email or through a notice on our Site. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please reach out — we're happy to help.
Web Market Pros Agency
Las Vegas, NV · Mon–Fri 9am–5pm
Las Vegas, NV 89109